Privacy Policy
At Calveny, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from calveny.com.
1. Information We Collect
When you visit or interact with our website, we may collect the following personal information:
- Name and surname
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- IP address and device information
- Any information you voluntarily provide when contacting us
We do not store or have access to your full payment details. All payments are processed securely by third-party payment providers.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Communicate with you regarding your order or account
- Provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (UK GDPR)
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract (to process and deliver your order)
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where applicable
4. Sharing Your Information
Your data may be shared only with trusted third parties necessary to operate our business, including:
- Payment processors (such as Stripe and PayPal)
- Shipping and logistics providers
- Email and hosting service providers
These third parties are permitted to use your information only as necessary to perform their services.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
When your data is no longer required, it is securely deleted or anonymized.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use essential cookies to ensure proper functionality and security.
We do not use cookies to collect sensitive personal data.
If additional tracking or analytics cookies are used in the future, this policy will be updated accordingly.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
Our website uses SSL encryption to ensure secure data transmission.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
Any updates will be published on this page.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@calveny.com
📞 +44 7520 657127
Business Details
calveny.com is operated by REDMONT COMMERCE LTD
Silverstream House, 45 Fitzroy Street
London, England, W1T 6EB
United Kingdom
